Following the federal Royal Commission in to Aged Care Quality and Safety and in light of Australia’s ageing population and need for aged care, the Aged Care Act 2024 (Cth) (Act) came into force today, 01 November 2025.
Some of the key changes include:
- promoting and focusing on a person / care-centred approach, making the consumer the focus and providing a new Statement of Rights for individuals accessing or seeking to access to funded aged care services
- a new Support at Home Program replaces the prior Home Care Packages, Short-Term Restorative Care and Commonwealth Home Support programs
- greater contributions by consumers through mandatory retention amounts from refundable accommodation deposits (RAD)
- the concept of supporters
- a single registration for approved providers (replacing accreditation) and assessment process for individuals that seeks to align risk and needs on an individual basis
- stronger powers for the aged care regulator – the Aged Care Quality and Safety Commission.
and we discuss some of these below…
Statement of Rights
The Statement of Rights sets out the consumer’s right to
- exercise choice and make decisions affecting their life, including in relation to funded aged care services and their financial affairs and personal possessions, and be supported when making such decisions
- take personal risks in pursuit of their quality of life, social participation and relationships
- be treated with dignity and respect and receive safe, fair, equitable and non-discriminatory treatment, free from violence, degrading or inhumane treatment, exploitation, neglect, coercion, abuse or sexual misconduct
- have quality and safe funded aged care services delivered consistently with the requirements imposed on registered providers under the Act.
Supporters
The Act introduces a category of persons acting on behalf of an individual called a ‘supporter’ – a person who make decisions for the consumer, such as under an enduring power of attorney or appointment of enduring guardians – and their registration.
The System Governor must register a guardian or attorney as a supporter however, the enduring guardian or attorney must request to be registered and otherwise meet the registration criteria in Part 4 of the Act.
Funding
Consumers receiving funded aged care services and seeking to enter into retirement villages and the like will be required to contribute more to their care based on their capacity to pay.
Consumers will be required to pay accommodation costs in addition to any care costs including:
- a RAD or a refundable accommodation contribution; or
- a daily accommodation payment or daily accommodation contribution; or
- a combination of both
Importantly, the Act continues to provide that a RAD is always refundable to the consumer or their estate, regardless of who actually funds or pays it. Appropriate loan agreements may need to be put in place to protect those that advance funds for a RAD on behalf of a consumer.
FURTHER INFORMATION
For further information, please contact your financial planner or McKillop Legal on (02) 9521 2455 or email help@mckilloplegal.com.au
This information is general only and is not a substitute for proper legal advice. Please contact McKillop Legal to discuss your needs.

